Privacy Policy
Effective date: January 12, 2026. Last revised: March 4, 2026.
1. Introduction
Softframe HaulCraft ("we", "us", or "our") operates premium coaching programs for elite truck drivers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in courses, or interact with our services.
2. Information We Collect
We may collect personal information including but not limited to: name, email address, phone number, CDL license details, employment history, payment information, and device data such as IP address and browser type. We also gather usage analytics via cookies and similar technologies.
3. How We Use Your Information
Collected data is used to deliver coaching services, process enrollments, provide customer support, send relevant updates, improve our platform, and comply with FMCSA regulations. We never sell your information to third parties.
5. Data Security
We implement industry-standard security measures including encryption, access controls, and regular audits. While we strive to protect your data, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights
Residents of certain regions may request access, correction, deletion, or restriction of their data by emailing [email protected]. We respond within 30 days as required by applicable law.
8. Changes to This Policy
We may update this policy periodically. Continued use of our services after changes constitutes acceptance of the revised terms.
Revision History
- 2026-03-04 — Added explicit FMCSA compliance clause and simplified data retention terms.
- 2025-11-18 — Updated contact email and regional rights disclosures.
- 2025-04-02 — Initial publication aligned with inaugural launch of Softframe HaulCraft programs.